Claims

I am into facilitating export of Cavendish Banana, Rice and other products since 2007 and  above van photo was one of my latest shipment.   Unfortunately due to unexpected circumstances,  the arrival of van was delayed and the ordered item turned out as total loss (vessel’s fault) as per below actual photos provided by 3rd party outsourced inspector (consignee’s).

To avoid large amount of expenses related to fees to be charge by claims lawyer’s and/or insurance underwriter, I was the one ask to handle and the result was quite effective and satisfactory.  This is not the first as my services was also tapped in line with a claim involving an importer with request for refund to his supplier/seller.

I am open to same task if an importer has claims issues.  But I need required documents and reports to be effective on my task.  Below  are the steps I will undertake for you:

1. I will act as your authorized representative (I definitely need notarized Authorization or Special Power of Authority)

2. Contact the contact Shipping Line Customer Service and negotiate the desired claims amount

3. Coordinate with the consignee/buyer’s contact surveyor if necessary (for the written report and photos required)

4. Mitigate cargo loss

I believe I am effective because I follow the tried Claims guide and I personally meet with the right contact persons.  I also develop my own Claims template and require my consignee client to comply with required documents and complete reporting.

My assistance are open to those who needs my services.  I can be reach through my direct email:  denissalvatierra@yahoo.com

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